Helpful Organisations

When you call or visit us for advice we do our utmost to help you. If there are no dates available with one of our case workers within the timeframe you require, or you need help with a problem we are not yet covering, we will “sign post” – that is aim to give you information about one of the many national organisations or those in the Greater Manchester area that may able to help you.

Please visit GMLC, call reception on 0161 769 2244 or email to get further information. We are open for phone calls or visits to our offices, for new or general enquiries from Monday to Thursday, 10am-3pm. We are open on Fridays for appointments only.

Citizens Advice: 

DWP enquiries: 03456 088 545

National Debt Line: 0808 808 4000,

PIP Helpline: 03458 503 322,

Universal Credit: tel. 03456 000 723,

Please click on the area you need assistance with below.


GMPA Manchester Advice Map

Greater Manchester has a fantastic network of hard-working and dedicated organisations providing useful help and advice to those experiencing poverty. However, knowing exactly where to turn to can be challenging. Thanks to the excellent work of our friends at the Greater Manchester Poverty Action (GMPA) finding out how to reach these organisations is now easier than ever.

GMPA coordinates networks of organisations and individuals to reduce poverty across Greater Manchester. They provide opportunities, ideas and support to encourage and strengthen collaboration, to collectively influence policy and practice to address poverty in Greater Manchester.

Below you will find a map created by the GMPA locating providers of free advice in your local community and the wider Greater Manchester area.


How does this map work

There are two different pins on this map, the orange star pins show accredited advisors such as the Citizens’ Advice Bureau, the Law Centres and Credit Unions; the smaller brown dot markers show the locations of the many other agencies, community centres, libraries etc. where you can go to get help, information and guidance. Please check the providers website carefully for more information about any restrictions on whom they can assist (e.g. age range, location), their opening times and access requirements such as appointments, before contacting them or visiting their premises.

If you click on the square at the top right of the map below it will open in a larger window.

Further guidance on who to use the map is available on the GMPA website here.

The map is constantly developing, so if you think a provider has missed or think any details should be changed, please email

On their website you will also find other useful maps showing the location of emergency food providers and businesses and organisations where you can purchase reconditioned or refurbished household items at a fraction of high street prices (and sometimes for free).