Homelessness and the benefits system: gatekeeping left Bugs £8,000 down
Bad advice cut off Maria’s access to public funds after her husband died
GMLC were contacted by a tenant, Maria*, who was struggling to pay her rent after her housing benefit was stopped. After some investigation, it emerged that she had been misadvised on how to manage her immigration status after her European Economic Area (EEA) national husband had passed away. We spotted the mistake with her immigration status: Manchester City Council weren’t treating her as an EEA family member but as a third country national. After a quick negotiation with the council, we got her housing benefit back into payment.
Over-complicated systems set Steven back by thousands